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FAQ about Creative JumpStart

CJS2014Lable

How much does CJS 2014 cost?

Previously, CJS was free. Due to increased costs for website development and operations, we are charging a small fee this year: $20 USD. That’s less than $1 per video. In total, you’ll get 3 1/2 hours of content. And you have access to the forum and a chance to win giveaways. We are also paying the JumpStarters this year for first time. So we hope you understand why we had to charge for CJS this year.

How can I pay if I do not have /want a paypal account?

you can pay with your credit card without having a paypal account. Here is how it works:

Go to the CJS link here: http://nathaliesstudio.com/shop/online-workshops-ubermedia/creative-jumpstart-2014/

Put CJS in your cart, go through checkout, and click the “Place order” button to make the payment. This should take you to the PayPal page. When there, click on the link “Don’t have a PayPal account?”, which is below the PayPal login fields. You should then have the option to enter a credit card. Follow the steps on the screen to pay with your credit card.

I have a coupon code – how do I use it?

After adding CJS to your cart add the coupon code in the field “apply coupon”

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The discount will be visible after you applied the coupon, and you can proceed to checkout. There will be no refunds if you forget to apply the coupon code during the checkout procedure.

Can I purchase and register for CJS for someone else?

No. To participate, each Jumper needs permission to access CJS from her own user name and login. This permission is granted during checkout when the individual Jumper purchases CJS. You will not able to transfer access to CJS from your account to someone else’s.

If you want to give CJS as a present, try the gift certificate in the online shop at n*Studio.

How long will I be able to access the 2014 Creative JumpStart pages?

They will be available online until November 2014

How do I access the videos?

First, you need to sign up. And you have to make sure you can watch vimeo videos. All videos will be posted in this format. See vimeo.com to test your computer. Some older computers and software may have problems playing the videos. We will not be responsible for troubleshooting playback difficulties of the videos.

Then, after registering and creating an account you will be able to sign onto the site with your personal login. This means you will not be getting a newsletter with new passwords each day as in previous years.

Can I watch CJS on my mobile device?

It may or may not be possible to watch CJS on your mobile. CJS is not optimized for viewing on mobile devices, and some devices may not be able to play videos or display all content. We recommend joining CJS from a laptop or desktop computer. Please ensure your computer or device is compatible before joining.

The videos sometimes freeze when I go to watch them. What can I do?

If bandwidth is limited — even temporarily — on either your computer or Vimeo’s servers, the video may play faster than it loads. To avoid this, try buffering the video:

  • Start playing the video, but then pause it after about 10 seconds.
  • You should see a light grey bar filling up the video timeline to the right of the blue bar. This is the video downloading to your computer.
  • When the grey bar fills or almost fills the timeline, then re-start the video by pushing play. It should play without freezing.

Who can participate in the forum?

Everyone! We want to create a friendly and open community. Please observe the forum guidelines, found on the CJS 2014 homepage. Basically, if you use common sense and are courteous, there should be no problems. CJS reserves the right to delete inappropriate posts or dismiss participants from the forum if they misbehave.

Nat

Creative Commons License
Creative Jump Start Summit by Nathalie Kalbach is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Based on a work at nathaliesstudio.com.
Permissions beyond the scope of this license may be available at nathaliesstudio.com.

Comments (19)

  • Patricia O'Leary

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    Hi Natalie I am so looking forward to jump start summit. Thank You. Patricia O’Leary

    Reply

  • AnnetteD

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    Thank you for the assistance here and hope you have a wonderful jumpstart to 2013

    Reply

  • Lynne Desjardins Joncas

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    This is my first year with your summit and I’m so excited to see what you and all the other wonderfully talented artists have in store-thanks so much for this…Lynne :)

    Reply

  • Patricia O'Leary

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    Only 2 more days. sooooooo looking forward. Patricia Co Carlow Ireland

    Reply

  • Moni Agila

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    Hi Nat, Thanks for this great start of 2013.

    Reply

  • Gerjon

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    I found this page just now, and Ive sind me in, Iam exitid to see what you want me to do.

    Reply

  • deborah

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    i am a newbee and so happy to be here!

    Reply

  • Greta Gubbins

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    Sounds pretty awesome! Thank you for sharing your joy!

    Reply

  • Rose Wotton

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    I’m a Jumpstart virgin and I just had to say how much I enjoyed today’s video. Can’t wait for the holidays to end to have the house to myself and start playing,

    Reply

  • Elsbeth

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    I found it!!!

    Reply

  • Angeline-Marie

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    I stumbled upon your summit last year and LOVED it. Donated because of the outstanding value of stuff I learned from all the presenters.

    Am counting days until the 2014 beginning!!!! =)

    Reply

  • Profile photo of JvMetz

    JvMetz

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    Found out about the CJS 2013 through Joe @ Create ‘n Craft and have had the most the most amazing year following your blog!!! So glad to be doing it again this year with you! Thank you for all the hard work you have done putting this fabulous program together for us….

    Reply

  • Profile photo of mariglez

    mariglez

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    I am so excited with this new opportunity to learn and have fun. Thank you

    Reply

  • Profile photo of Peggy-Spaulding

    Peggy-Spaulding

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    Last year was great…….excited about tomorrow….first day of school !

    Reply

    • Profile photo of Nathalie Kalbach

      Nathalie Kalbach

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      If you watch the intro video Forum – it is explained there.

      Reply

  • nanou49

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    help please i have access to cjs 2014 for 3 or 4 days and now i can’t purchase why? thanck you for your answer

    Reply

    • Profile photo of Nathalie Kalbach

      Nathalie Kalbach

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      You need to be logged in- as you also wrote me an email -I replied to you- I assume from your answer to that email that the problem is solved – nat

      Reply

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