Terms & Conditions

Store Policies for Physical Products

Payment can be made with a credit card or through your PayPal account.

If you live in the United States, you can order directly from this site. The shipping rate is based on your shopping cart total.

Please Note that as of October 2021, the USPS has announced that shipping delivery times are 30% longer and shipping costs have increased while the USPS works to modernize their practices and fleet. Please be patient and know that we are doing everything we can to get you your orders out as quickly and economically as possible.

If you require international shipping, your shipping is calculated by weight and destination. Oversized items such as artwork may require special shipping. At this time we cannot ship physical products to the UK, Australia, or New Zealand but customers may still sign up for Online Workshops.

If you have questions regarding International Shipping, please email me at orders@nathaliesstudio to discuss shipping options.

I ship weekly. Normal shipping time is 2-3 weeks domestically. Please be aware that shipping times can be longer due to carrier delays.

I will email you when your order has shipped. A 6.625% sales tax will be added to orders in New Jersey.

If your item arrives damaged, please contact me and we will make an arrangement that suits both of us. Please note that I am not responsible for lost or stolen shipments.

Your contact and shipping information will always be kept private and not shared with anybody.

Store Policies for Digital Products and Online Workshops

Digital products, downloads, online workshops, and video purchases are not refundable!

Gift Cards

Do I have to spend my entire Online Gift Card at once? 
If your gift card wasn’t used in total the remaining money can be used later.

What happens if my order total is higher than my Online Gift Card amount? 
You will be prompted to pay the excess amount via credit card or Paypal.

Can I get a refund on my Online Gift Card ? 
We cannot offer refunds on the purchase of an Online Gift Card.

Coupon Codes

Codes must be redeemed before their expiration date and cannot be applied to previous purchases. Other exclusions may apply.

Disclaimer and Copyright

As the owner of this blog I have the full intention to be compliant with U.S. Federal Trade Commission (FTC) rules about the use of testimonials and endorsements in advertising and marketing. This blog and other social media outlets are operated on a for-profit basis. In addition to the sales of workshops on this blog I receive compensation through sales of licensed products (e.g., stencils). Some of the links on this blog are affiliate links for which I receive a small percentage of any sale that is generated through the link. No additional costs are incurred for users of affiliate links.

I will only endorse products I believe in, that I use myself and that I stand behind.

COPYRIGHT NOTICE: I work very hard to create the content on this blog including all photographs, artwork, workshops and blog posts. All text, photos, videos, and other content of this site is the property of Nathalie’ Studio LLC – all rights reserved. Con­tent of this site may NOT be repro­duced in any man­ner with­out writ­ten permission.

If you would like to use any of my text, photos, videos or other content of this site, please contact me to ask at info@nathaliesstudio.com .

In regards of my online workshops or Creative JumpStart Workshop content: All videos are under the copyright of the artists and are for private use only and cannot be shared. You may not teach/re-teach the information in the videos or use it for any online or print publications.

Privacy Notice

What infor­ma­tion do I col­lect?

I col­lect infor­ma­tion from you when you place an order or sub­scribe to my newsletter.

When order­ing or subscribing on my site, as appro­pri­ate, you may be asked to enter your name, e-mail address, mail­ing address, phone num­ber or credit card infor­ma­tion. You may, how­ever, visit my site anonymously.

What do I use your infor­ma­tion for?

Any of the infor­ma­tion I col­lect from you may be used in one of the fol­low­ing ways:

  • To per­son­al­ize your expe­ri­ence (Your infor­ma­tion helps me to bet­ter respond to your indi­vid­ual needs)
  • To improve cus­tomer ser­vice (Your infor­ma­tion helps me to more effec­tively respond to your cus­tomer ser­vice requests and sup­port needs)
  • To process transactions (Your infor­ma­tion, whether pub­lic or pri­vate, will not be sold, exchanged, trans­ferred, or given to any other com­pany for any rea­son what­so­ever, with­out your con­sent, other than for the express pur­pose of deliv­er­ing the pur­chased prod­uct or ser­vice requested.)
  • To provide you log-ins for your purchased workshops on my website
  • To send peri­odic emails (The email address you pro­vide for order pro­cess­ing, will only be used to send you infor­ma­tion and updates per­tain­ing to your order.)

If you decide to opt-in to our newsletter, you will receive emails that may include com­pany news, updates, related prod­uct or ser­vice infor­ma­tion, etc.

Note: If at any time you would like to unsub­scribe from receiv­ing the newsletter, I include detailed unsub­scribe instruc­tions at the bot­tom of each newsletter.

How do I pro­tect your infor­ma­tion?

I imple­ment a vari­ety of secu­rity mea­sures to main­tain the safety of your per­sonal infor­ma­tion when you place an order or access your per­sonal information. I offer the use of a secure server. All sup­plied sensitive/credit infor­ma­tion is trans­mit­ted via Secure Socket Layer (SSL) tech­nol­ogy and then encrypted into my pay­ment gate­way providers data­base only to be acces­si­ble by those autho­rized with spe­cial access rights to such sys­tems, and are required to keep the infor­ma­tion confidential.

After a trans­ac­tion, your pri­vate infor­ma­tion (credit cards, social secu­rity num­bers, finan­cials, etc.) will not be kept on file for more than 60 days.

Do I use cook­ies?

Yes. Cook­ies are small files that a site or its ser­vice provider trans­fers to your com­put­ers hard drive through your Web browser (if you allow) that enables the sites or ser­vice providers sys­tems to rec­og­nize your browser and cap­ture and remem­ber cer­tain information

I use cook­ies to help me remem­ber and process the items in your shop­ping cart, under­stand and save your pref­er­ences for future vis­its and com­pile aggre­gate data about site traf­fic and site inter­ac­tion so that I can offer bet­ter site expe­ri­ences and tools in the future. I may con­tract with third-party ser­vice providers to assist me in bet­ter under­stand­ing my site vis­i­tors. These ser­vice providers are not per­mit­ted to use the infor­ma­tion col­lected on my behalf except to help me con­duct and improve my business.

If you pre­fer, you can choose to have your com­puter warn you each time a cookie is being sent, or you can choose to turn off all cook­ies via your browser set­tings. Like most web­sites, if you turn your cook­ies off, some of our ser­vices may not func­tion prop­erly. How­ever, you can still place orders by con­tact­ing cus­tomer service.

Do I dis­close any infor­ma­tion to out­side par­ties?

I do not sell, trade, or oth­er­wise trans­fer to out­side par­ties your per­son­ally iden­ti­fi­able infor­ma­tion. This does not include trusted third par­ties who assist me in oper­at­ing my web­site, con­duct­ing my busi­ness, or ser­vic­ing you, so long as those par­ties agree to keep this infor­ma­tion con­fi­den­tial. I may also release your infor­ma­tion when I believe release is appro­pri­ate to com­ply with the law, enforce my site poli­cies, or pro­tect my or oth­ers rights, prop­erty, or safety. How­ever, non-personally iden­ti­fi­able vis­i­tor infor­ma­tion may be pro­vided to other par­ties for mar­ket­ing, adver­tis­ing, or other uses.

Third party links

Occa­sion­ally, at my dis­cre­tion, I may include or offer third party prod­ucts or ser­vices on my site. These third party sites have sep­a­rate and inde­pen­dent pri­vacy poli­cies. I there­fore have no respon­si­bil­ity or lia­bil­ity for the con­tent and activ­i­ties of these linked sites. Nonethe­less, I seek to pro­tect the integrity of my site and wel­come any feed­back about these sites.

Chil­drens Online Pri­vacy Pro­tec­tion Act Com­pli­ance

I am in com­pli­ance with the require­ments of COPPA (Chil­drens Online Pri­vacy Pro­tec­tion Act) in the U.S., I do not col­lect any infor­ma­tion from any­one under 13 years of age. My site, prod­ucts and ser­vices are all directed to peo­ple who are at least 13 years old or older.

Online Pri­vacy Pol­icy Only

This online pri­vacy pol­icy applies only to infor­ma­tion col­lected through my web­site and not to infor­ma­tion col­lected offline.

Your Con­sent

By using my site, you con­sent to this pri­vacy policy.

Changes to my Pri­vacy Pol­icy

If I decide to change my pri­vacy pol­icy, I will post those changes on this page and/or update the Pri­vacy Pol­icy mod­i­fi­ca­tion date below.

This pol­icy was last mod­i­fied on Jan 27, 2021